Adel resident Teresa Campbell was recognized this month by her employer, Mediacom Communications, earning top honors in the company’s national awards program that recognizes employees for exceptional customer service. Campbell earned a national silver award and was named "National Data Center Employee of the Year."
In her 14 years as a Mediacom employee, Campbell has advanced to higher levels of responsibility and is part of a technology team that manages data center operations in Des Moines. The main data center has more than 250 servers that run Internet-based services used by Mediacom customers in 22 states. Campbell was cited for exemplary technology skills, professionalism, and service response in a job that requires round-the-clock monitoring and frequent work during pre-dawn hours to accommodate customer schedules.
The recognition was one of 29 silver level awards earned by Mediacom employees nationwide. Ceremonies were held in Mediacom’s Des Moines office to celebrate Customer Service Week and recognize employees who consistently deliver excellent service. Mediacom delivers cable television and broadband communication services to homes and businesses and employs more than 4,500 people company wide, including nearly 1,600 Iowans.